superchips help please

[lilrobo]

hey guys i am trying to d/l the info from a time run i did with my sc ,,i was told you it can be done by a guy there at sc,, but everytime i try i get a error message
could not read out file ,data on the tuner may be currupt or empty

i did all the updates the second time and went back out and the info was still there so i know there is data there ???
has anyone else done this yet ??

[05HEMIMAGNUM]

Have you tried calling superchips? I also have it and i have not tried downloading data yet. I spoke to someone this weekend at a Mopar car show and he said he ran into a few problems as well.

[he e nalu]

Quick question: do you have to return the program to stock when you take your Mag into the dealer for an oil change? Thanks for the info.

He e' nalu

[SoCalRT]

You should always return to stock prior to a dealer visit....
I know that SuperChips had some internet issues a couple of weeks ago, thy the download again, then call if you still have issues....

[grinner]

I never go back to default when going to the dealer. They are usually quite interested in how it runs with all the mods. I can always tell when they have taken turns driving it around the block.